Updated: May 2026
Terms of Service
Terms of Service
Last updated: 2026-05-06 Phinisi on Wikipedia
These Terms govern your use of labuanbajoyachtcharter.com (operated by PT Juara Holding Group, “we”) and any trip you book through us. Phinisi heritage (UNESCO ICH)
Booking and payment
A booking is confirmed when (a) we issue a written confirmation, and (b) you have paid the deposit (typically 30%). The balance is due 60 days before trip start (or immediately if booking within 60 days).
Cancellation
If you cancel:
- More than 90 days before trip: full refund minus $200 processing fee
- 60-90 days before: 50% refund
- 30-60 days before: 25% refund
- Less than 30 days before: no refund (we will help apply credit toward future trip if available)
If we cancel (force majeure, weather, regulatory): full refund or rescheduling at your option.
Travel insurance
Travel insurance covering trip cancellation, medical evacuation, and (where applicable) diving is mandatory for all guests. Proof of policy must be provided 14 days before trip start.
Liability
Our liability is limited to the trip cost. Activities such as diving, trekking, and small-boat travel carry inherent risks. You acknowledge these risks when booking and confirm you are physically suitable for the activities you select. We follow PADI/SSI/local regulations for safety and our crew are appropriately certified.
Force majeure
Volcanic activity, weather closures, government restrictions (visa changes, park closures), and similar events outside our control may require itinerary changes. We will offer alternatives or refunds proportional to delivered services.
Photography and content
By traveling with us you grant PT Juara Holding Group permission to use trip photos that include you for marketing purposes (anonymous unless we ask permission). You may opt out at booking.
Disputes
Any disputes will be resolved under Indonesian law (jurisdiction: Bali). We commit to attempting mediation before escalation.
Updates
These Terms may be updated. Material changes will be communicated to confirmed-booked clients in writing. Continued use of the site after updates constitutes acceptance.
Contact
Terms or contract questions: sales@komodoluxury.com
Office: Jl. Pantai Pererenan No.27, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonesia
Imagine the gentle swell beneath a meticulously crafted phinisi, the scent of salt and exotic spices carried on the breeze as you begin an unparalleled journey through Indonesia’s pristine archipelagos.
Navigating your bespoke journey and onboard expectations
Stepping aboard one of our luxury labuan bajo yacht charter vessels, often a magnificent phinisi, is to enter a realm where traditional craftsmanship meets contemporary comfort. Each journey is meticulously planned to create a personalized mix of experiences, from secluded beach picnics on uninhabited islands to vibrant encounters with the underwater world. Our dedicated crew, selected for their expertise and warm hospitality, are the custodians of your adventure, ensuring every detail, from gourmet meals tailored to your preferences to the seamless navigation of these striking waters
